Why Good Communication Is Still the Hill I’ll Die On
(Or at least dramatically wave my whiteboard marker from)
There’s a growing focus in today’s work culture on finding more balance—simplifying, setting better boundaries, and being more intentional with how we spend our time.
And I get it. I’m in a season of life where everything feels full—growing a business, starting a family, keeping the house somewhat in order. Like many people, I’m trying to do meaningful work without burning out in the process.
We’re all juggling a lot. And as priorities shift, one thing that remains essential—maybe even more than before—is how we communicate.
Why Communication Still Matters
Good leaders need to be good communicators. Good sellers need to be good communicators. Honestly, strong communication shows up everywhere—in how we lead meetings, set expectations, give feedback, build trust, and collaborate across teams.
So why is it so often where things start to break down?
Poor communication can show up in small ways: crossed boundaries, unclear priorities, missed timelines. Over time, those small cracks can break open, leading to frustration, disengagement, and teams that feel like they’re spinning their wheels.
But it’s not just a workplace problem, it’s a human one. The good news is, it’s something we can always work to improve.
What Helps Communication Work
1. Start with the "Why"
Whether it’s a team meeting, a client conversation, or a project kickoff, people want to understand the purpose. Why are we here? What are we trying to achieve? Starting with context builds clarity—and buy-in.
2. Give a Clear Path
Set expectations up front. What’s the format? What are we covering? What does success look like? When we give people a clear structure to follow, it’s easier for them to stay engaged and contribute meaningfully.
3. Use Simplicity and Structure
Overcomplicating things loses people. Communicating in threes—three main points, three key takeaways—helps make your message stick. Tools like agendas, frameworks, and even visuals go a long way in helping others follow along.
4. Bring People In
Great communication isn’t one-sided. Ask for input. Make space for questions. Invite participation. Whether you’re leading a team or collaborating with peers, engagement creates ownership—and builds trust.
5. Tell a Story
When appropriate, use real-life examples or stories to bring your message to life. It doesn’t have to be elaborate. Help people connect what you’re saying to something they already care about or understand.
A Skill That Pays Off Long-Term
As people ask for more work-life balance, start families, and navigate the push to do more with less, communication becomes even more important.
Clear, thoughtful communication builds alignment. It prevents confusion. It helps teams move forward with confidence—even in uncertainty. It’s the skill that turns good intentions into action.
So whether you're leading a team, managing a project, or simply trying to stay aligned in a busy season of life, it’s worth investing in how you communicate.
It’s not flashy. It’s not complicated. But it works.
Absolutely love "starting with why." I've often made the mistake of taking things at face value. Something I'm actually avoiding however, is using the word "why", as the term can sometimes come across as accusatory or combative. This is the advice of former FBI hostage negotiator Chris Voss, in his excellent book "Never Split the Difference."
So we should still be aiming to understand the "why" behind the issue, but I've been starting to use "what, when, how, and who" questions to get there.
Great read!